• Research Paper on:
    Corporate Training Skills: Changes Over The Last Decade

    Number of Pages: 5

     

    Summary of the research paper:

    5 pages in length. The skills required of corporate trainers have changed quite significantly over the past ten years due in great part to the concept of total quality management (TQM), a methodology that encourages a more comprehensive and empowering approach to the overall success of any business environment. Bibliography lists 7 sources.

    Name of Research Paper File: LM1_TLCtrang.rtf

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    Unformatted Sample Text from the Research Paper:
    a more comprehensive and empowering approach to the overall success of any business environment. In this day and age of striving for a better way to address business and  the atmosphere it creates, TQM has been heralded as a means by which to achieve the desired outcome. In what has been described as a method of management that  stresses its focal point -- and bottom line -- on utmost quality, there are a number of considerations corporate trainers must make with regard to its implementation. Understanding the  implications of TQM is the first barrier to overcome if one is to truly reap the benefits of this relatively new and untapped business strategy. In assessing just what  TQM represents in the workplace, it is important to consider the following qualifications of definition: "...An interrelationship between the organizations culture; its relations with its customers, both external and  internal; the use of organizational teams and cross functional teams; an emphasis on problem solving using teams as just mentioned, and Shewharts wheel - plan, do, check, act; recognition of  the need for continuous improvement; and the use of measurement to evaluate systems and practices and to indicate the effectiveness of improvement efforts" (Westbrook 1).  The current trend within the required skills of corporate trainers is to establish a sense of empowerment, both from within and without the company, so as to  implement an effectively working TQM program. However, in order to achieve the highest plateau in relation to quality, an organizations culture must first be identified, addressed and then consolidated  if it lacks the necessary characteristics inherent to TQM. The corporate trainer must clearly convey the fact that what it all comes down to in a word is people. 

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