This 17 page paper examines a case study supplied by the student. The first part of the paper looks at the relationship between the employer and the employees following changes and explain why there may be conflict as a result of poor communication and downsizing. The second part of the paper considers how this situation may be rectified by changing the culture and increasing communication. The bibliography cites 14 sources.
Name of Research Paper File: TS14_TEhrmfontana.rtf
Unformatted Sample Text from the Research Paper:
view. This means currently the problem is a lack of common ground and common goals as well as poor communication, with the root of the problem is the way the
employees have been treated in the past. The root cause was the downsizing or rationalisation and this has been aggravated by the way the company dealt with the change. This
is discussed below. The relationship between Fontana and the employees is very difficult, with an apparent refusal by senior management to
see that the problem is not only employees. The management have expressed concern as former employees wee more flexible and at the end of the case study there is an
indicate that the management of the company have also indicted that they believe one option would be to screen recruits to ensure they have the right attitude. They cannot see
how the past events have caused this attitude problem. Relations are already strained, this makes them worse. The employees see things differently
to management showing this lack of common ground, in the past they have been flexible, but they do not seen any tangible benefits, only the loss of jobs and new
systems that create problems and management then shout about the loss of income when the machinery breakdown. The approach taken by management
when machinery broke down indicates a lack of care, respect and commitment to the employees. Where there are no common goals or communication to gain empathy and understanding or to
give a reason to share goals, diverse goals will develop (Huczyniski and Buchanan, 1996). For the employees the goal is likely to