• Research Paper on:
    Following the Chain of Command (Case Study Analysis)

    Number of Pages: 8

     

    Summary of the research paper:

    This 8 page paper evaluates a case study submitted by a student. The case study involves an airline where protocol was broken and some of the managers were demoted as a result of a loss of cargo. The outcome of the case is discussed in depth. No bibliography.

    Name of Research Paper File: RT13_SA347air.rtf

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    Unformatted Sample Text from the Research Paper:
    should not be circumvented. For example, in a hospital situation, where doctors of a particular stature are allowed to make certain calls, nurses, medical students and physician assistants only have  limited power. This is the way it is because the doctor has the authority and the knowledge to make important life and death decisions. An employee on the lower end  of the totem pole therefore should not be given latitude. At least in the example, to a great extent, this is due to the fact that those who are under  the attending are not as well versed in medical procedures. They have neither the education or experience to make serious decisions, even though they know a lot about patient care.  They may believe that they can make the decision, but this is largely due to naivet?. This situation exists in many areas of the business world as well. Sometimes, peons  believe that they know a lot more than they really do and believe that their managers or supervisor are incompetent. Sometimes, even if they do not see their superiors in  a negative light, still think they could do a better job, or believe it is okay to go over the supervisors head. While in many situations, rank may be broken--and  sometimes people even get ahead by doing so--there are some situations where small mistakes can cost firms thousands of dollars. A case study provides such an assessment. II. Case  Study In a case study submitted by a student, Jonah Simpson works for Delta Airlines and is Lead Coordinator, responsible for "coordinating ground activities for planes once they have landed."  Simpson is in charge and oversees the following areas: "cancellations, gate changes, departures, crew locations, loading and unloading of cargo, and passenger screenings. " The primary goal of the 

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