This 6 page paper uses a student-supplied scenario. The writer begins by identifying the key problem issues at the hospital, which include cost management, communication and procedures. The second section provides the analysis of the problems. Finally, the writer makes specific recommendations for solving the identified problems with justification for the recommendations. Bibliography lists 3 sources.
Name of Research Paper File: MM12_PGhospp.rtf
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costs; the hospital needs clear procedures; communication between and among hospital staff members needs to be improved. The facts supporting these three major problem areas are: 1. In the
last year, the cost per patient has increased from $217 per day to $240 per day. 2. The patient population has decreased by 7 percent in that same time period.
3. Fixed costs total 28 percent of all costs. 4. If the hospital continues to serve 7,863 patients with 39,866 patient days, the hospital needs to reduce fixed costs
by 15 percent to break even. 5. The media continually publishes scare stories, e.g., recent report cited nearly 100,000 patients die due to medical errors in hospitals. 6. Different
doctors and nurses implement DNR (Do Not Resuscitate) orders differently, sometimes implementing the DNR procedures when there is no written order on file and sometimes refusing to abide by the
DNR order. At this time, the hospital is facing a potential lawsuit filed by Child Protective Services for failing to provide specific services parents and doctors alike agree to withhold
those specific services. 7. Certain staff members are providing services pro-bono or making other arrangements for payment that have not been authorized. At the same time, other staff members refuse
to provide service until proper insurance coverage can be proven. 8. The hospital has a very clear mission statement that is being interpreted differently by different stakeholders. 2.
Analysis and Evaluation The first four items on the above list fall under the umbrella category of increasing revenue and/or decreasing fixed costs. Number 5 relates to communication, both internal
and external. Numbers 6 and 7 demonstrate the need for clear procedures that are communicated throughout the organization. Numbers 6, 7 and 8 relate to internal communication procedures The
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