In five pages this paper examines the telecom industry by answering questions concerning several relevant topics. Six sources are cited in the bibliography.
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they have failed; DSL and its usefulness in the business market and residences; Wireless LANS systems; and Fiber Optics. MONOPOLY Verizon has been accused in many areas of being
a monopoly, and indeed it fills all the requirements of the definition of a monopoly. For instance, in Maryland Verizon "controls 97 percent of the residential and small business
market"i even though 1) the Federal Telecommunications Act of 1996 has a requirement that businesses allow competition in their area. This federal law continues to be ignored not only
in Maryland but in many other states as well. 2) The monopolies such as Verizon are extremely deceitful when it comes to new products for consumers. Says
one industry expert, "telecom players tend to promise innovative services, and then fail to deliver. If the industry wants to enjoy strong growth, it must stop trying to coast
on the strength of its brands and start delivering services that are worthy of premium prices"ii. 3) Verizon also is known for the high prices it charges, as
just mentioned. At premium prices with no additional perks or services, these big companies have no competition that would cause them to lower their rates. 4) There
is no doubt that Verizon puts a clamp on any competition. The common scenario is that "Because upstarts frequently use parts of the Bells networks, theyre dependent on the
local phone giants to help provide the service theyve sold to their customers. Any delay or quality problems by the monopolies reflects badly on their rivals".iii Because there
is no competition and the monopolies enjoy owning the market, they see no reason to treat their customers with the type of service that would be seen if they were