The IT profession has unique training needs that are not currently being met in the most efficient manner. This paper recommends the industry rely on outside seminars and classes to meet many of these needs. This will minimize costs and maximize benefits. This paper has seven pages and five sources are listed in the bibliography
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something that often is looked on as a classic oxymoron. Teachers, nurses, medical doctors, exterminators and a host of others require continuous training, however. Training at an IT
support firm can take the form of technical or business training. From the support perspective, the firm likely can benefit from each.
Training Rationale As Total Quality Management (TQM) grew to become the fad of the 1980s, myriad companies sought to implement what they
believed would represent TQM in their organizations. Of all of the management philosophy aspects that collectively comprise TQM, continuous improvement and employee training are paramount. As continuous improvement
can occur in the face of efficient and ongoing training, it is employee training that is seen as being the most important quality of any TQM initiative.
Quality still is an issue today of course, but now organizations recognize other solid, valid reasons to train employees. Superficially, it would seem that training
an employee would be more costly than simply hiring those already possessing the skills needed within the organization. This is true only to an extent, however. Of course
employees need to have mastery of basic skills, but business is much more specialized now than in decades past. Effective Strategy
Strategic planning is a hallmark of todays most successful organizations. In years past, the human resource function would not be included in identifying
and setting strategy for the future. The most efficient companies do include HR in strategy sessions now, however. One of the purposes of training is to ensure that