Research Paper on:
UPS System and Technological Improvements

Unformatted Sample Text from the Research Paper:
how technology has launched UPS into one of its biggest growth periods in the history of the company. MODERN TECHNOLOGY The computer has created a convenience dependent society.  People no longer have to go to the library to obtain a book, as they can access many of them right online. A person can shop for food, clothing,  and gifts and just about everything else that one desires just by clicking on ones mouse. "...Computerization has touched more people more visibly in their work than in any  other kind of setting..." (Kling 2000, PG). It can be argued that companies that market their wares upon the Internet have virtually removed the need for people to emerge  from their humble domiciles in order to exist. "Hundreds of major retailers dot the Web with a fast-evolving assortment of offerings" (Friedman 1996, R18). The business for  UPS is booming, thanks in major part to the growth of e-commerce firms that are selling large volumes of merchandise to residential customers across the nation. Their shippers, unlike  the United Parcel Service deal primarily in business-to-business shipments and "have no easy way of delivering those parcels quickly to widely scattered residential addresses", said Tom Branigan, a UPS spokesman  (McAllister 1999, E08). ABOUT THE UNITED PARCEL SERVICE United Parcel Service was started in 1907 in Seattle Washington and is now headquartered in Atlanta, Georgia. With 1999  revenue of 27.1 billion dollars, it is much larger than its next biggest competitor, Federal Express, and boasts a daily air delivery of 2.2 million packages and documents. This accounts  for almost sixty percent of total air express carriers that operate within the United States market, and statisticians predict that the share of the global market will grow from five