This paper discusses user-centered design and its relationship to an efficient IT/IS system. The writer also discusses the way in which training is significant to improving IT implementation and usage. This eight page paper has one source in the bibliography.
Name of Research Paper File: D0_MTuscede.rtf
Unformatted Sample Text from the Research Paper:
best. In fact, it may often accentuate worst features of the system. This is because fundamental rethinking of the process or even its purpose is essential before automation of anything,
whether it be an accounting system, a desktop PC or security procedure. It is also believed that it is not possible to
separate the technical nature of an IT system from the organization into which it is to be introduced or from even from users who are going to use it.
The above phrase indicates two factors. First, installing any kind of automation or computer system to solve a problem and then simply
expecting the automation to go ahead and solve it is unrealistic. There is the old saying that the computer is only as accurate as its user -- and the
same can be said for information technology as well. The second idea this phrase addresses is that there is no way any type of technology introduced into an organizational
structure can work unless it is seamlessly integrated within the organization, and then introduced to the users so they feel comfortable working with it.
The ability to do this -- to design IT/IS that does not intimidate staff and then gets the job done is known as user-centered design, or UCD.
Without proper thought paid to technology installation -- with much of that thought it dedicated to the human resources aspect -- the installation will likely end up frustrating everyone, not
be used, and just end up being a big waste of money. At the offers of an article entitled "A user-centered design