Research Paper on:
Case Study Evaluation

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field. In fact, when this newcomer asks the next in the chain of command to fire her assistant, the individual leaves and so does the person right under her. With  three people gone, this catering department suffers from an extreme morale problem. Soon, there seems to be in-house theft. Even with a large turnover, it turns out that old,  formerly loyal employees were the culprits. It appears that Club Chaos is in a mess. What should the general manager do to resolve the problems? II. Case Study This  case study features Club Chaos, a club that is private but a non-profit enterprise and sports a host of activities from tennis to golf and fine dining (Bray, 2001).  Club Chaos employs more than 200 people, and possesses an extensive organizational structure (2001). The general manager Antonio created a position called clubhouse manager which was filled by his friend  Rocco, neither of whom have any formal education (2001). The General manager is in charge of the whole operation and the clubhouse manager oversees the catering department (2001). After the  transition, Rocco told Cathy, who headed the catering department, that there would be budget cuts and she would have to fire her assistant and sister in law Jan (Bray, 2001).  Cathy resigned and while Rocco took over, there would be a large turnover (2001). Cathy had been in charge of the entire catering department and the executive chef reported  to her (2001). Now, there is a missing position as Cathy was never replaced. The line of succession after the executive chef is the executive sous chef, and then the  cooks, bakeshop staff and sanitation would all report to the sous chef. After Cathy left, the executive chef Rupert had been pressured to increase quality and cut costs and