This 107 page paper is a plan for introducing e-government into one department of a government. The paper examines the needs, the current position and the shortfall then makes recommendations for hardware and software choices and configurations and uses an approach of requirements engineering. This is a full proposal and plan including a schedule. The example used is GEC from Abu Dhabi and the United Arab Emirates government. The paper also includes a comprehensive literature review. The bibliography cites 46 sources.
Name of Research Paper File: TS14_TEgenint.rtf
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Telecommunications Infrastructure 22 4.2.3 UAE Attitude and Plans Concerning E-government 25 4.3 Requirements Engineering 28 4.3.1 Defining Requirements Engineering 30 4.3.2 The Need for Requirements Engineering 32 4.3.3 The Approaches to Requirements Engineering 34 4.3.4 Reducing the Potential for Failure 38
4.3.5 The Process 40 4.3.6 Gathering Information 45 5. GEC 53 5.1 The Needs 54 5.1.1 The Objectives 54 5.1.2 The Need to Support Stakeholders 55 5.1.3 The One Stop Shop 59 5.2 The Current Situation 61 5.2.1 Current Government Choices 62 5.3 The Proposed Solution 64 5.3.1 The Gap 64 5.3.2 Requirements
mapping 65 5.3.3 Implementation Stages 66 5.3.4 Lifecycle of Implementation 70 5.4 Conceptualisation of the GEC Portal 72 5.5 The Solution 75 5.6 The Proposed Software System for the One Stop Shop 76 5.6.1 How the Solution meets the Needs 78 5.6.2 The
Benefits of the Solution 80 5.7 Business Case 81 5.7.1 Sample Application Process 81 5.7.2 Measurement of Success 83 5.8 The Proposed Architecture 83 5.8.1 Architecture 83 5.8.2 The Core Application Stack 84 5.8.3 Security Risks 85 5.8.4 Security Recommendations and Database Features 92 5.8.5 Management and
Administration 95 5.8.6 Further DISA Guidelines 96 5.8.7 Operating System Layer 97 5.8.8 Application Software 98 5.8.9 Ensuring Reliably 98 5.8.10 Support for Other Standards 101 5.8.11 ePayments 103 5.8.12 Customer Support 103 5.9 The Technology 103 5.9.1 Application Software Specification 103 5.9.2 Packaged Software Specification 105 5.9.3 Hardware Specification 106 5.9.4 Network
Infrastructure 107 5.9.5 Redundancy 108 5.10 The Schedule 109 6. CONCLUSION 110 APPENDIX 1 111 REFERENCES 112
1. Introduction The increased use of technology offers
many advantages for both commercial and governmental organisations. The development of computer systems that support a range of stakeholders, increase decision making capabilities and also increase access. The concept of
e-government has become more popular. There are many benefits of a system that allows a grassroots approach as the result of a determinist attitude. However there are many models
which also indicate that gaining value from such a system may be more difficult than initially (Brynjolfsson and Hitt, 1998). This means that the implementation of any project needs to
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