This 16 page paper is the first part of a dissertation to examine the barriers and challenges for implementing TQM in Nigerian firms. The introduction provide information about TQM and the project aims and objectives, along with justification for the research. The second section is the methodology, proposes the use of qualitative research with a case study approach. The bibliography cites 15 sources.
Name of Research Paper File: TS65_TETQMnigmethod.doc
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