In five pages this report considers the essential components of technical communications to ensure their success and effectiveness. Six sources are cited in the bibliography.
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communicator serve as something of a translator between his or her business or organization and the publics -- customers, vendors, investors, developers, et al -- with whom the organization interacts.
Far too many students as well as business people find themselves intimidated by the fundamentals of technical writing and other forms of communication such as presentations, sales meetings, or research
and development projects when, in reality, it is just another form of communication that can be as clear and succinct as a simple conversation among coworkers. Everybody communicates
in a variety of ways that far exceed simple written or verbal expression. Body language, attitude, facial expression, even the clothes one wears express a message that cannot be
ignored. For example, how one presents an idea, with interest and enthusiasm or with quiet, non-expression sends a very clear message of how that individual feels personally about the
topic. Of equal importance is to whom the message is being delivered. For example, a person will always address a well-liked co-worker differently than they will speak to an
intimidating or micro-managing supervisor. Therefore, it is generally valuable to examine any form of organizational communication, especially technical communication in the context of who is receiving the message. Clarity
in Communication Quinnell (1990) made note of the fact more than a decade ago that even though an organizations of industrys jargon might be both concise and accurate, it only
communicates a message to people who already understand it. He adds: "At best, the jargon-user only confuses a nonspecialist audience. At worst, some people feel contempt for the speaker, and
the rest ignore him" (pp. 31). With the ways in which specialization of technology has continued to expand in the dozen years since Quinnell made that statement, his comment is