Research Paper on:
Training Program Proposal

Unformatted Sample Text from the Research Paper:
that new sales clerks are not trained adequately. The sales clerks are really the employers face. Their behavior is indicative of how customers see the stores. Their conduct is therefore  extremely important. Critical aspects of their job should also include interaction with customers, knowledge of the cash register machines and also about the products being sold. In order to train  the cashiers well, a three day program might be as follows: Day One The orientation begins at about 9 a.m. after a complimentary breakfast. If this is taking  place at a hotel, there may be a breakfast in a lounge area. This is a good start. As people arrive between perhaps 7:30 a.m. and 8:30 a.m., they have  already begun to feel comfortable in their new surroundings and may have had a chance to chat with co-workers. At 9 a.m., the trainees enter an auditorium and are shown  a short film of perhaps thirty or forty minutes about the company. This is common and expected. It is necessary because the cashiers need to know a bit of background  about the company for which they work. It is unlikely at this level that they will be interested in pursuing the information on their own. It also gives them a  sense of place, and that they are a part of something larger than their particular locations. They are also shown a film on the products being sold so that they  will be familiar with them during the training and when they return to work. After the film is shown, the participants will be led into a large room and be  part of a series of games. These games are designed to teach the cashiers to think outside of the box. One training technique is to pass around a tee shirt