Research Paper on:
UK Insurance Industry and the Effects of Technology

Unformatted Sample Text from the Research Paper:
many. This is true worldwide and in a variety of industries. In honing in on the insurance industry in Britain, one sees a dramatic change in how the companies are  run, the sales forces operate and how management is implemented. In Britain, the insurance sector is of great importance. In fact, the insurance industry in the United Kingdom comprises one  of the nations largest sectors, and in 1994, it was estimated to be worth around pound 86 billion (Webb & Pettigrew, 1999, p. 601). The market is  generally divided into two types, which are general insurance and long-term insurance (Webb & Pettigrew, 1999). General insurance is worth about pound 33 billion, and includes such things as fire/property,  motor, liability, accident, and health insurance (1999). Long-term insurance on the other hand, is worth around pound 53 billion and is made up of industrial as well as pensions  and ordinary life insurance (1999). In respect to revenue, insurance companies receive premiums plus a significant income from investments (1999). Technology has had an impact on society,  but it has also had a particularly salient impact on the insurance industry. The obvious impact is the availability of services in most any company due to the constant nature  of the Internet. People can get a look at their accounts and so forth with a password and Internet access. They can purchase product or make changes electronically.  The Internet and the advent of call centers is just one difference. In fact, it has been estimated that the total market for investment on call centers and equipment in  Great Britains insurance industry was ?75 million ("75M," 1996, p.27). Of that number, direct writers make up most of the investment (1996). The call centers that cropped up in the