In seventeen pages this literature review focuses upon the effects of various work related violence types in terms of costs and also discusses how companies can approach strategic prevention. Twelve sources are cited in the bibliography with the inclusion of an outline.
Name of Research Paper File: MM12_PGwkvl3.rtf
Unformatted Sample Text from the Research Paper:
level of employees and across all occupations although government employees have the greatest number of employee-committed violence. III. Causes A. There are numerous factors that contribute to violence in
the workplace. B. Employers must take responsibility for neglecting this area of concern. IV. Perpetrators & Victims A. Research indicates there is a profile associated with more than 90 percent
of the perpetrators of these kinds of crimes. B. Women are more often victims than men. V. Impact A. There are direct and indirect costs associated with workplace violence. B.
Courts have begun awarding large settlements to survivors and families. VI. Prevention Strategies A. There are numerous steps companies can take to prevent workplace violence. B. A Zero tolerance policy
is one such strategy but there are many others. Introduction OSHA defines workplace violence as: "Workplace violence is violence or the threat of violence against workers. It can occur
at or outside the workplace and can range from threats and verbal abuse to physical assaults and homicide" (OSHA nd). Workplace violence has become a major concern for employers and
employees (OSHA). Violent acts include a range of behaviors including threats, having ones property defaced, e.g., ones vehicle, stalking, E-mail harassment, invading ones privacy, telephone harassment, as well as other
acts. Violence in the workplace is a very serious issue and it is one that is growing in numbers each year. Violence in the workplace includes verbal and physical
acts committed by employees themselves as well as their customers and clients. There are many steps that can be taken to reduce the incidence of workplace violence. Companies must
take this issue seriously and they must take proactive steps to decrease the incidence of workplace violence. Incidence and Types of Workplace Violence The 2001 Pinkertons Annual Security Survey