A 5 page paper discussing a meat department audit, with particular attention on what the customer sees. Points of audit fall into three primary categories: safety, quality and productivity. There are other points of the meat department audit as well, but these three constitute the primary ones in which store management is most interested. Conducting these audits helps to ensure that employees remain aware of the ongoing goals of safety, quality and productivity, which in turn serves to enhance each. No sources listed.
Name of Research Paper File: CC6_KSgroceryAud.rtf
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what the customer sees? Increasingly, marketers could be faulted for developing products and then seeking markets for them. This is a valid approach to new product development, but
somewhere along the way a market needs either to exist or be about to emerge. Marketers still can create a product and find some kind of market for it,
but their collective lives are much easier if they will only ask potential customers what they truly need and want. There are areas
in which assumptions need to be made; there are others in which assumptions are dangerous things and can hurt the grocers relationship with customers. Food Lion can attest to
this fact, as even now it battles the effects of negative national news stories, many of which centered on the meat departments of several stores.
The purpose here is to conduct a meat department audit, with particular attention on what the customer sees. Assessment Factors
Points of audit fall into three primary categories: safety, quality and productivity. Safety includes physical safety for workers and customers, as
well as product safety in terms of handling. Productivity involves workers activities of course, but also whatever initiatives that workers or the meat department managers design in efforts to
better serve their customers and thereby increase sales. It includes the basic movement and accomplishment of duties, but it also includes other areas. These include producing specialty ready-to-cook
items such as stuffed pork chops and in-store marinated chicken breasts. Quality, of course, touches all aspects of operation. It includes equipment
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